eufy 11S Slim Robot Vacuum Cleaner Super-Thin 1300Pa Strong Suction Quiet Self-Charging Robotic Vacuum Cleaner Black

25 reviews for eufy 11S Slim Robot Vacuum Cleaner Super-Thin 1300Pa Strong Suction Quiet Self-Charging Robotic Vacuum Cleaner Black

1. Rated 5 out of 5

   Travelin’ Dan – January 12, 2022

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   I read quite a few reviews after looking for a robovac. I had another one in my cart then decided to change to this one. Charged the vac and decided to give it at test run. Let me first say that I have a grin on my face bigger than Dallas. I’ve named the robovac Dusty. It’s amazing to watch as it determines the objects around the home. It then methodically goes around the house and when it encounters an object it bumps into it a few times then carefully navigates around the object to clean around it. I watched this clean for a good hour and have already been blown away but the quality. The vac is super quiet on the regular setting. I didn’t really hear much of a difference on the Boost setting but may use that if I feel the room is beyond dirty. I didn’t think the vac would be able to clean up as much as it did. Dusty went to my master bedroom and went under the bed for a few minutes. My home is super dusty and you could see the trail under the bed from his action.

2. Rated 5 out of 5

   Nancy M. – January 12, 2022

   I have had my purchase price worth of fun and entertainment simply watching this little guy run around!
   Like other reviewers, I vacuumed with my Dyson before letting him go, and the amount of yuck he picked up was/is amazing. I have 2 short hair cats and didn’t think they shed much, but the eufy says different!
   It has gotten stuck a few times, but is easily resucued. When he gets stuck he beeps (I think he should have an r2d2 squeal sound).
   I don’t bother doing a set schedule- I’d rather be here to keep track especially with pets.
   My neighbor has a more pricey “R” brand and I like mine much better- quieter, has two sets of whiskers for sweeping and thinner or shorter to name a few.
   Battery life is good- I timed it at 90min. runs around 5 rooms, gets tired and goes back and parks himself.
   I went ahead and ordered extra whiskers, filters and a roller brush so I’d have replacement parts ready.
   I’ve been using it every day- fine to use while we’re watching tv (there’s the quiet part).
   Really nice quality- even the little cleaning tool is nice thick plastic.
   I do not miss having an app- the remote works fine for me- just needed to double check what the icons meant.

3. Rated 5 out of 5

   Ally Thomas – January 17, 2022

   We recently purchased our first house with all hardwood floors – I have always wanted hardwood floors but after sweeping the entire house three times I knew that this life was not for me. I checked the reviews on this robot vacuum and everyone seemed to love it and I was hopeful that this would cut down my cleaning time immensely. Is this product perfect? No. It doesn’t find its home very easily when you press the button for it to go home – it will go in the opposite direction, very slowly, for awhile until it finally realizes where it’s going. Is that a big deal in the scheme of things? No. I set it up to go around my house once a day while I’m at work and I have never been disappointed. The amount of cat hair and dirt/dust that it picks up everyday is disgusting. I LOVE IT. I couldn’t believe that EVERY DAY there is that much dirt on my floor that I would have waited until the weekend to sweep or vacuum up. There is no longer the feeling of little bits of dirt on your feet while walking through the house barefoot. I read the manual, although it was not necessarily needed because this product is so easy to use. Clean up is easy and it came with extra sweepers and filters. I highly recommend this vacuum for the price and for what we bought it for – to sweep/vacuum our hardwood floors and minimal carpets. BTW – it transitions from carpet to hardwood and back with ease.

4. Rated 5 out of 5

   LB – January 18, 2022

   I have been an iRobot Roomba buyer since 2007. My last Roomba bit the dust this month, and I did a ton of research before buying a replacement. I went with the Eufy for a few reasons: price point, cleaning power, quietness, and sleek design.

   Price: Very reasonable. Almost reasonable enough that I’d consider getting another one for my second floor. For now I’ll just carry it upstairs.

   Cleaning power: This thing sucks… It’s suction is much stronger than my Roombas have had. It picks up so much dust and pet hair. We do a full vacuum every other week with my Dyson, so I think of the robot vacuum as a supplemental vacuum. I was shocked at how much was in the dustbin after it’s inaugural cleaning! The picture attached to this is from that cleaning. It also gets a ton of dust in the little dust filter. In one of the video reviews I watched, the reviewer said it didn’t pick up anything in that dust filter… So maybe my carpet is particularly dusty, because it has a thick layer after each cleaning.

   Quietness: I work from my home office, and this thing is quiet enough that I don’t even turn it off during conference calls. This might be the thing I am most impressed with. My last Roomba was LOUD– you couldn’t even have a conversation with someone in the same room, let alone someone on speakerphone.

   Sleek design: I love/hate this. It definitely looks modern and cool, and more like an art piece than an appliance, but it shows all my finger prints, and now I keep a glasses cleaning cloth nearby so I can rub it down. I suppose if I only use the remote and never pick it up, this won’t be an issue.

   A few considerations: I was hoping to find a robot vacuum that wouldn’t eat my carpets’ tassels, but I don’t think that vacuum exists. I have only used the Eufy 4 times so far, and it doesn’t always get its brushes wrapped around the long tassels, but it does sometimes. It seems to realize it sooner than my Roomba did at least. The Roomba would sometimes rip gobs of them off in a single cleaning. I try to tuck them under the edge of the rug and that doesn’t seem to bother Eufy. It has pulled off probably 2 tassels so far.

   The cleaning pattern seems pretty random. I saw some other vacuums that chart out complex maps of your home, and Eufy doesn’t seem to do that. But, it doesn’t seem to matter, because it still hits every spot in the rooms.

   I’m a little concerned about durability. My Roombas ran for many, many years with easily replaceable parts. We’ll have to see if Eufy has the same longevity.

   All in all- I’m very happy with my purchase and definitely recommend it!

5. Rated 4 out of 5

   Amazon Customer – January 23, 2022

   I bought this product after reading glowing reviews here but it was a big disappointment. Although Eufy advertises these vacuums as stair safe, they are not! The robo vac dropped off the stair at first try and left a big dent on my drywall. Its drop sensor simply did not work as advertised, caused damaged to my house and could have been a safety hazard if you have small kids playing around the stairs!!!!

   It is fairly quiet when cleaning at standard suction power level. I can sleep while it is cleaning in the same room. Its suction power is decent and picked up more dust than I thought it could.

   Update:
   Eufy customer service has reached out to me after reading my original review to help with resolving the issue. The Robovac was replaced by a Robovac 30 that comes with boundary trip that prevent the robovac from going to where it shouldn’t. The Customer Service is beyond great, communication was prompt via email. Eufy stands behind their product and makes sure that their customers have the best experience. I’m happy with my purchase and thrilled with how Eufy handled the issue.

6. Rated 5 out of 5

   Rik – January 26, 2022

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   Looking for a cheap robot vacuum that is not very noisy and also does its job extremely well? This is the vac for you! It is well design and is able to find it’s base all the time (from personal experience). It cleans carpet and wood surfaces with no problem and can even adjust its sucking strength depending on the amount of dirt it can detect. Overall I am 100% satisfied with this vacuum I call Jarvis! In order to prevent it from going to certain places I place large pillows as shown in a photo below and it can even clean a big carpet and even under the table, amazing!

7. Rated 4 out of 5

   R. Surber – January 27, 2022

   I got an iRobot Roomba 690 vacuum for Christmas and love it. I have not manually vacuumed since Christmas! As I live in a two story house, I decided to purchase another robotic vacuum, and seeing the Eufy was rated as the “best of 2018” I decided to get it. Both vacuum’s appear to do the job, and I would like to compare them:

   The Eufy has two brushes on either side, whereas my Roomba has only one. I find that the Eufy appears to clean the general floor area, and then go back for edges, and the two side brushes help with this. Both are a little “stupid.” I try not to watch them do their job as I consistently want to interfere and nudge them where I see actual dirt/particles on the floor. Both will go seemingly all around dirt, retreading spots they’ve already been (and wasting battery life in the process) rather than moving along any real sensible path. However, I have also noticed that the Eufy seems to go along straighter paths/lines than the Roomba. However, both are supposed to return to their bases when the job is complete. The Eufy has found its way back to its base one time as far as I can determine. The Roomba finds its way back about 1/2 of the time. The Eufy will continue to run if picked up, the Roomba shuts itself down immediately.

   The Eufy is slimmer than the Roomba. I find that the Eufy tends to get stuck less frequently than the Roomba. For example, it can go under my coffee table that sits close to the floor, whereas the Roomba would get it’s front stuck under the coffee table and signal for help. The Eufy has gotten itself stuck about twice since I’ve had it, and each time it is under the chairs at my dining room table… it is a little wide and has gotten stuck between the legs. The Roomba frequently gets itself into jams, and only seems to turn left when trying to get out of them…

   In terms of navigation, both do their jobs in an almost haphazard fashion. I would like to see them have an actual “dirt sensor” that would lead them toward areas with noticeable particles. The Roomba does have some sort of sensor as when it finds an especially dirty area it will swirl around it several times. The Eufy apparently has a mode where it applies extra suction, but I’m unsure if it automatically switches to this or if it has to be manually set to do so.

   The Roomba DOES NOT LIKE BLACK RUGS or heavy pile rugs. I have two rugs that are edged in black, and the Roomba senses a barrier and either will not go onto the rug or will get stuck shortly after moving onto it. I also have a medium pile rug with some black squares on it and the Roomba dies out on the rug every single time. The Eufy navigates these FAR BETTER… both the medium pile rug as well as rugs lined in black or having black squares.

   The Roomba bangs into furniture and other items sometimes quite violently. I have a very heavy antique mirror that the Roomba banged into and it came crashing to the floor. I also have some large candles on either side of the fireplace that the Roomba knocked around like crazy every day. The Eufy seems to notice edges better and will actually stop itself when it comes close to an object and move around it without hitting it, or, if it does go toward it, it is far more gentle. However, this sensor also can impede its capacity to go under objects like couches. The Roomba alway went under my couch, whereas I don’t think the Eufy has ever been under it as it appears to sense it as a barrier and goes along the front of it only.

   While both say they have edge sensors, neither the Roomba nor the Eufy seem to be able to navigate edges to stairs very well at all. While neither have actually flung themselves over, they both get stuck at the edge with a wheel or two over and have to be saved. So some barrier is necessary to prevent them from falling over the edges of stairs.

   The Eufy to be FAR quieter than than the Roomba. Sometimes when it is running I can’t even hear it.

   The Eufy I have has a remote and is not connected to WiFi. But, apparently, there is a newer (and a little more expensive version) that can be so connected. The Roomba connects to WiFi and I can control it from my phone, and it also sends me alerts (when a job is done, it is stuck, etc.)

   Both the Eufy and the Roomba are programmable. I have them set to vacuum daily at 9:00 a.m. I set the Eufy from the remote and the Roomba from its app on my iPhone. The Roomba is definitely easier to program as I have to refer to the guide to know what I’m doing on Eufy’s remote… and then I’m still not sure I have it down correctly.

   The Eufy seems to go for about an hour or less and then dies out with its light orange. The Roomba appears to have a longer battery life after each charge. The Eufy has a higher suction setting that apparently can drain the battery power in 30 minutes or less. It is frustrating to see both vacuums going over the same spots continuously or routes knowing they are wasting battery life doing so. I think both could be “smarter” with greater debris detection or something. Again, I think the Eufy tends to follow a straight path just a smidge better than the Roomba, but not by much.

   You will want to make sure that power cords, and other such things are moved/protected from the vacuums. The Eufy, because of both brushes, gets caught up in power cords, speaker wire, etc. far more easily than the Roomba. But the Eufy comes with cord ties to tuck them away. You could just as easily use bread ties for power cords. I also have pets (three cats) and they have all sorts of toys. The smaller ones I try to keep out of the path of the vacuums.

   Speaking of pets, both vacuums appear to be doing well with keeping my rugs free of pet hair. I would suggest that if your pets make a mess (hairballs or accidentally going to the bathroom) that you clean this up immediately. I can only imagine the horror that would result from either of these vacuums going over those messes and how they would be drug over your entire house!

   Speaking of pets… my cats seem quite enamored with the vacuums and will stalk them as they go through the house. They do not appear to be afraid of them, and sometimes will sit and have them bump into them and lazily move out of the vacuums path. This is strange as one of my cats literally will run and hide if she sees me even getting the manual vacuum cleaner out to use. However, all pets are different. So, I’d introduce the vacuum and the pet as nicely as you can.

   Both the Eufy and the Roomba are very easy to clean/empty. I empty the dirt bins daily on them.

   In terms of suction, I’m not sure either of these do as well as my manual Dyson. And both the Roomba and the Eufy sometimes don’t pick up debris that would easily be handled by a conventional vacuum cleaner. However, I repeat that I have not manually had to vacuum my house since Christmas. Not once. I have thought it might be a good idea to do that about once a month though and let the robotic vacuums deal with the floors in-between. The dual brushes may help the Eufy collect debris a little better… and it definitely appears to have better edge cleaning than the Roomba. But both seem to do the job to my satisfaction overall.

   I like that the Roomba actually talks to me to tell me what the problem is (a job is done, it is stuck, it needs recharging). Whereas the Eufy has beeps (one, two, and three). I don’t always hear the beeping or exactly know what they mean without referring to the guide.

   I like both the Roomba and the Eufy. They each have their strong points and weak points. Either way, not having to manually vacuum every day is a godsend to me, and makes having pets a little less cumbersome to clean up after. If I had to choose, I’d probably go with the Eufy due to its quietness of use, better edge detection and cleaning, dual brushes, tendency to vacuum in a more directed fashion, and slimmer size coupled with less fierce bumping into objects.

   Hope my review was helpful.

8. Rated 5 out of 5

   Kathleen – January 28, 2022

   After being a super loyal Irobot Roomba family, it was hard to make the decision to try something new. The Roomba kept getting stuck under furniture, we purchased new furniture it couldn’t get under and part of the top sensor broke from trying to force itself out of under furniture, which then had a sharp edge that dragged across fabic as it went by. So after about 20 months of loyal Roomba use, I thought I’d try this one since it had great reviews. First of all, it has several great features my Roomba does not have. It has 2 circular spin brushes up front that to get that feature with the Roomba costs over $500. Its very so to it fits under the new furniture and doesn’t get stuck under my old furniture. It makes a FRACTION of the noise my Roomba does. Generally, when we run the Roomba we can’t even stand to be on the same floor because it’s pretty loud, and even louder on hardwood and tile.. with the Eufy, we can read in the same room with it on-site unbelievable! Best of all it’s so much more cost effective to purchase.
   Overall, while vacuuming really isn’t a big deal and we capable of doing it, having a robot vacuum allows me to be more in control of my time and spend more time with my kids. If you have a pet with hair, a robot vacuum should be issued from the Vet, because it’s that important. Amazing purchase and puts my Roomba to shame in every way. Having said that, I still run both vacuums because I have them but I will not purchase another Roomba. We are thrilled in every was with the Eufy.

9. Rated 4 out of 5

   Dana D. Nelson – January 28, 2022

   I got my Eufy in July 2018–a birthday gift I’d asked for–to help me deal with the daily dirt my four big dogs track in and around on the tile floors of our house. Eufy was better than I’d imagined (and I’d researched brands and read reviews). After about a week of running it twice a day, I was hardly having to do any supplemental sweeping or vacuuming at all–it’s that effective. And it cleans under everything which is way better than I’ve ever managed to do! It gets stuck almost every cycle under one of my couches and occasionally it has some trouble finding the dock. But it cleans up so much dog fur, dust and dirt–all work I don’t have to do, which is, honestly, thrilling every time I run it. After about two months though, it got fritzy–suddenly it was confused, constantly, about where to go next. It did a lot of spinning around before moving anywhere, would go a few feet and start spinning again. I contacted the manufacturer. Their customer support was very nice, prompt and helpful, and walked me through some trouble shooting which at first worked, and then didn’t. They asked me to return my product, and shipped me a new one which arrived within a week. The new one works seemingly even better than the last–it hasn’t once so far gotten stuck anywhere. And already after just 4 cycles my floors feel cleaner than they did after I swept them. I really love my Eufy–now if they’ll just invent something that dusts, my life will be close to perfect!

   Update December 2018: My replacement Eufy just developed all the same problems as the original. I tried all the trouble shooting techniques the Eufy team suggested on the first one: no help. I contacted customer service to see if they’ll help (I’m still well within the year warranty). No reply this time. Apparently, 4 months in, I’m out of luck. The customer service IS amazing: until it isn’t. I can’t recommend this product, I’m so sorry to say.

   Update December 2018: Customer service has now contacted me and again suggested trouble-shooting that didn’t remedy the problem. They have offered to replace again. Which is nice. The difficulty now is that I’m going to be surprised if the next one makes it past 2 months. I will update—I want this to work—both for my sake and for the company’s.

   Update April 11 2019: it’s been four months since I received my 3rd Eufy (second replacement) and it’s working great. I now also own a Robovac Roomba E5 and the Roomba, while seeming far sturdier than the Eufy, does maybe half the cleaning for more than 2xs the price. I infinitely prefer the Eufy: it’s lot’s quieter (Roomba is a family joke in our household for the way it bashes around), it can go under more cabinets and furniture because it’s slimmer, it hoovers up more, has better dust-bin capacity, and runs longer than the Roomba before needing to recharge. And it finds its way to its base about 95% of the time—I’d say the Roomba averages about 30% on successful re-dock. The Eufy is the better machine and FAR better for the money—if it lasts. I have a feeling we’re all being beta-tested on this machine, but if they work the kinks out, it’s going to be heads and shoulders better than Roomba.

10. Rated 5 out of 5

    woodworker – February 6, 2022

    We weren’t in the market for a robot vacuum until one day a story popped up on my phone that there was a sale going on and this was an excellent choice. I did some investigating and it looked like a solid performer, neither I nor my wife are fans of sweeping and vacuuming, so it looked like a good option. We absolutely love this little thing! I’m sitting at my computer sipping a cappuccino while our RoboVac is whirring away keeping our whole house clean. Upside- it’s so easy and does such a good job. It does get itself stuck occasionally, usually by wedging under a dresser front, but it beeps for a rescuer and shuts down to wait. We’ve been running it for about ten days now and it gathers a large amount of dirt and dust every day. It is slim enough that it easily gets underneath all the beds and most of the sofas and chairs, places that our upright vac couldn’t get to.
    Some reviewers have stated that this works best in an apartment or small house; our house is single story, about 2300 square feet and it makes it around everywhere. I did choose a central location to put the base, so when it’s time for the vac to go beddy-bye it doesn’t have much trouble finding its way home. Run time has been excellent, we have mostly hardwoods with a few area rugs and it usually runs a full 100 minutes. We let it run a daily schedule and it always starts right on time. Being that this is a “dumb” robot vac, it will cover some areas three or four times while missing others, yesterday it completely missed two bedrooms. By running every day it eventually gets all the floor. For another several hundred dollars you can get a better programmed vac, but we like this one. I’ve been amazed at how well it figures out how to get out of the jams it gets itself into; just as I’m about to rescue it the RoboVac comes up with a new move and usually gets free.
    There is one thing I’d point out- the instructions say you can wash the dust receptacle after removing the filters . . yes you can, but water gets trapped inside the double layer plastic lid. I pulled the rubber plugs out and unscrewed the top panel to get it dried out, I won’t do that again. Wipe it out with a damp cloth and let it be. Now if we only had a robot that did the dusting . . .

11. Rated 5 out of 5

    Michael Miesner – February 8, 2022

    This thing has done an incredible job.. We use it upstairs and downstairs.

    The positives: it does a pretty good job cleaning. We’re all pretty impressed with how well it cleans carpets, rugs, hard floors, etc. Just good all around in regards to cleaning. It doesnt get everything on the first pass and so far it’s not been fantastic with baseboards, but it does a pretty good job, all things considered. It’s also easy to use and quiet- neither our toddler or dog are freaked out/bothered by its sound. I actually prefer that it doesnt have a “mapping” capability, as that would make using it on two floors more complicated, if not all out impossible.

    As far as the negatives, they’re so trivial, it doesnt lower this thing down to 4 stars. Still 5 stars all around. So far, this thing has fallen down the stairs, twice. So, its IR abilities, despite us wiping off its front, are not completely up to par. We’re still working on a way to ensure she (we’ve named her beepbop) doesnt fall down the stairs. Now that I think about it, one of her other weaknesses is IR related as well- she’s not so great at finding her home. Pretty clunky/awkward about it. We dont really mind when she slows down and turns orange to take her to her spot- but it would be better if she could find that on her own a little better. The last negative is largely comical… and she seems to have a thing for our fan. Part of the problem is the base of the fan is a slight incline, but she doesnt move on.. She just keeps trying to “climb” that base. It’s a little awkward.

    And for the record, I suspect this thing is better than more than a few robovacs you’d spend 3-4x the $ on, making the value that much more impressive.

12. Rated 3 out of 5

    gobucks – February 10, 2022

    UPDATE 2/2020: Well, after about 19 months, our eufy has decided to stop working properly. It keeps spinning and spinning on one wheel, then beeps until we come rescue it. After closer look, some of the wiring has rubbed through and shorts out the left side. We’ve had a nice sweeper for that time (it sucks up a lot of dirt!), but I’m disappointed that we’ll have to find a replacement already. I guess I expected it to last longer!

    Original review: I wanted to love this. It’s just ok. We have both medium pile and low pile carpets. This vacuum works great on the medium pile (surprisingly!!), but in the low pile areas, I just watch it brush away the dirt or roll right over it, leaving the room just as dirty. You’d think it would be the opposite and work great on the smooth floor. Not so much. This is disappointing because we wanted the vacuum mainly for that area of our home, and we chose this model because we thought it would work well in the whole house instead of just that part. I guess I’m just left wanting more from it.

    UPDATE: I have changed my original rating of 2 stars to 4 stars. This company reached out to me and gave me different suggestions of things to try in order to meet our needs. They are amazing to work with!! Although it still doesn’t work quite as well on the low pile areas as we’d like, we are in much better shape now that we’ve been conversing with the company. A++++++ customer service!!!!

13. Rated 5 out of 5

    CH – February 14, 2022

    Background: I have a shedding dog, so I bought this in hopes that by running it every-day, it would pick up on some of the dog hair on the floor.

    What I like:
    -VERY easy to use.
    -easy to follow instructions
    -has a sticker on the bottom so if it ever stops and beeps, you can flip it over and it says exactly what the beeps mean (one beep means one thing, two beeps means another–which is SUPER helpful!).
    -color on top clearly shows what mode it is in (blue-ready to go, orange-needs to charge, red-problem to fix-such as emptying the tray).
    -very quiet. I can work on stuff with it in the room and it does not bother me at all (my dog also does not mind it).
    -works great on white carpet and easily transitions from my living room to dining room (which has a slight bump).
    -when its low on battery, it does not die where it is at, it just turns off the vacuum then finds the home doc and charges itself.
    -just works really well. I run it everyday and I am impressed by how much stuff it gets (especially when it goes under things such as the couch).
    -if it gets caught on a cord, it usually takes 5-10 seconds but then it stops the suctioning and moves away (releasing the cord or other item). However if you have a small cord you should put it up (and you should regardless, I just noticed it doing this a few times and thought it was neat, but I do try to pick up all cords).

    What could be improved:
    -nothing really in particular to this.
    -It does not work well on anything black, but this is true for all robot vacuums. It sometimes gets stuck when it goes on the black carpet we have with the black chairs (I suspect because it can not detect them), but this has not happened often. My dog has a black mat for her food and water and it always bumps into it and spills the water, but again, this would occur with any robot vacuum.
    -Also, make sure the doc is against a wall because otherwise it will move and never charge (self explanatory, but I did not do the first time and it kept trying to doc and was just pushing the doc around the floor).
    -Finally, you do have to dump out the vacuum particles almost every time you run it (if you do a full circle/battery cycle). It is really easy to dump and beeps when it needs to be emptied. Again, nothing really negative, just something to note.

    Overall, I really like this! It does a nice job cleaning up the dog hair and other things that get on my floor and saves me a lot of time not vacuuming daily. If you have a dog, I would watch them with this first before you use it. My dog was initially scared of it but sniffed it’s “butt” and now they are cool and she does not mind it at all. Pleased with this product and would recommend! 🙂

    **UPDATE**
    On another note, Eufy has amazing customer service! I received an email from them addressing each of my “what could be improved” components with more information on the product. Very impressed.

14. Rated 5 out of 5

    AbandonedBrain – February 24, 2022

    I’ve owned many Anker and Anker-related items and have only once disliked one of their products. The eufy Robovac 11S is not that product. This is without a doubt one of the best values in vacs on the market. Had I purchased an earlier version I might have thought differently, but the extra power and slightly slimmer design on the 11S is what makes this one hard to resist.

    This is my first robot vac, but many of my friends have various brands. Some rave (iRobot owners, mainly) and some whine (Neato and Samsung owners). None has had a eufy, so it’s been interesting to be the first of my friends to own one. My wife didn’t feel this was anything we really needed to purchase; we either have to get out the big Bissell vacuum (on loose pile carpet), the Shark (mainly for steps) or a broom (for hardwood/tile/linoleum areas). Cut and dried. A robot vac wouldn’t be of much use with it’s far less powerful motor. Gimmick.

    Then she watched as the Robovac went to work over the course of a week. I have 1450 sq. ft. upstairs, 70% hardwood/tile/linoleum, 30% loose pile carpet. Downstairs I’ve got 100% loose pile carpet in 1100 sq. ft. of finished space. I run the vacuum upstairs for 2-3 days, then I move the charging station downstairs and run for 3-4 days, then repeat the cycle. On the hardwood areas, a greatroom of kitchen/dining/living room, hallway, and a bathroom, then two bedrooms and a den with carpet, the vac runs around/under the couch, two reclining chairs, coffee table, end tables, clawfoot pedestal table and four chairs, some area/throw rugs, etc. with no issues. I always run the device on AUTO, which allows it to ramp up the motor when it detects it’s on carpet. The vac runs through its various “programmed” patterns randomly as it runs for 90+ minutes. It’s quite mesmerizing to watch, actually. The remote is handy to use when you have a specific area you need run over and you can see the dirt/dust/leaves/cereal; you can just steer the vac over the area a few times, then let it go back to doing its own thing. I would say that each randomized run on my 1450 sq. ft. area will average about 65-70% coverage. That doesn’t sound very good, right? But think about it running EVERY DAY doing 70%, and you’ll see that the entire area will likely get fully vacuumed at least once during the week.

    My wife was shocked when, after the first run, I emptied the dust bin and it was completely FILLED. She and my daughter have long hair; I had to peel that all off the beater brush, as well. After each run, I empty the bin and “trim” the brush of hair. It ALWAYS has a fairly full cup! I have a dog, a Havanese, but he doesn’t shed at all, so the mess in the cup is almost scary to look at! Yuck!

    After the first two weeks of running the Robovac around the house, I no longer run it daily; now it’s on a manual shift, running upstairs for a couple of days a week, then downstairs for the same time (I usually run on the carpet an extra day). It does such a good job at quickly picking up the obvious junk that you just don’t need it running daily, which should extend the life of the battery.

    So it’s not a smart device, but it’s never once hit the edge of the stairs and fallen off; it always finds “home” before the charge runs out (and it takes some stupid long walks around the rooms to get home, sometimes), and it has to be cleaned after almost every run. We do have to make a walk around the area to pick up blankets and charging cables and dog toys, and put a couple of squeezy toys under the coffee table to stop the vac from getting stuck under it (it’s on a tight pile area rug, so the wheels dig in and it gets stuck under the edge). But is it worth it? Yep. My wife is now a huge fan, and has bragged about it to our friends on several occasions. The price was perfect, the quality of the device’s build is excellent, it runs fairly quietly, and it does a great job of hitting every area of your house even without a huge brain or blockade devices. We don’t even get out a broom any longer, unless we notice buildup in corners (and really, that’s rarely happening). It’s just one less thing we need to worry about in our busy household!

15. Rated 5 out of 5

    Shopper – March 3, 2022

    Absolutely Awesome Vacuum!!! I also bought the Neato Botvac Connected Wi-Fi Enabled Robot Vacuum (for a LOT more money) and I bought this eufy as a “back-up” vac for smaller rooms. This little vac cleans better, by far, then my Neato vac. This eufy also runs a whole lot longer than the Neato does, which I feel cleans better than a bot vac that runs a 3rd of the time that this one runs. This eufy doesn’t get “stuck” near as much or near as often as the Neato vac either. The only one down side, it takes longer to recharge. but that’s probably because it runs so long. But, for the money, and for the better cleaning job, this bot vacuum works GREAT! I now wish I had only bought this one instead of purchasing the Neato. I would have saved a ton of money and gotten cleaner floors. Don’t let the cheaper price trick you into thinking it’s an inferior vacuum because it’s not at all. With my four cats, this vac does a great job at picking up pet hair too and it’s not afraid of dark carpets. This little vac cleans my huge BLACK area carpet wonderfully! I love the remote control it comes with and it’s also good to be able to turn it on from the vac itself. I can schedule cleanings with the remote and that is awesome too. This is one terrific vacuum!

16. Rated 3 out of 5

    Brendan – March 9, 2022

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    -See below for update-
    I really like the robovac concept, and this one in particular does a really great job. Sleek, smart and powerful… *Almost* like a Tesla in vacuum form. But I’m not a fan at all in the fact that it’s made of parts that ruin so easily. (Manufacturers in all industries do this to secure ongoing revenue. Look up planned obsolescence).

    Most parts seem sound but at an average rate the brushes need to get replaced in a little over once a month. It’s pretty clear that they’re making a killing selling marked up replacement parts. Either make quality parts in the first place or don’t name us pay 15% of the unit every time we need a stupid brush.

    Hope eufy stops cheapening their brand and ends this practice. They have the potential to be Tesla but are more like a made-to-break Range Rover

    *Eufy reached out immediately after this review was posted. They offered to send out a bunch of new brushes and bristles- I didn’t say yes or no but the gesture was appreciated. For consumers’ sake I told them I would not change the critical part of my review (it should be noted they didn’t ask me to).
    Same process has happened over and over again with so many manufacturers- it’s easier to over-satisfy and quiet one upset customer rather than correcting the actual issue, letting thousands more face the same problem.
    **Please mark that this was useful to send the message that consumers won’t tolerate this anymore.

17. Rated 5 out of 5

    Customer – March 12, 2022

    I love this thing. I’ve had a few name brand robo vacs and this 11S is better. The battery lasts about a half hour longer (will run close to an hour and a half), it’s quieter and it still picks up at least (if not more) dirt than the name brand. At well over half the cost.

    The only thing I don’t like, and this is being really picky, is that it’s TOO thin. Yes, I appreciate the thinness of it, but it loves to get wedged under the center of my couch, where there’s JUUUST enough room to squeak it’s front edge into and get stuck. That’s really my only gripe about this thing & may even be a positive thing for you.

    It has a glass top, for some reason.. I guess that’s nice, it looks clean and slick. Remote is nice.. I kind of hated having to use an app for the name brand devices (they had no remote, only an app to control it). Using the remote, you can guide it around if you need to cover a specific area.. Can’t do that with the name brand. I do miss being able to schedule it from an app and start it when I’m not home though.

    In seeing other reviews here, I feel I should mention that I paid for this with my own hard earned money. Nobody gave this to me in exchange for a review.

18. Rated 3 out of 5

    elliott – March 12, 2022

    Function:
    We were always amazed at how much dirt we emptied daily and really miss the clean floors now that he’s passed. It’s super frustrating when it gets stuck or eats your expensive ear buds. It worked every day, but its patterns seemed totally random and would always return to the scene of the stuck crime as soon as he was removed. Ours kept getting stuck on a coffee table leg which runs parallel to the ground.
    We often come home from walking in morning and notice he’s not in his charger and go on a “bob hunt” which is like hide and go seek but the end result is finding the thing you forgot to take off the floor and removing it from his hungry jaws hoping it wasn’t destroyed. He’s hungry for shirts, power cords to your modem, headphones, phone chargers, and he loooooves macbook cables. He’ll spend an hour humping the brick to your fireplace before the battery dies and you have to repaint the grind marks. I even 3d printed a bumper for him but it didn’t let that stop his hunger for humping.

    Durability:
    It’s ok, the brushes will get tangled and you’ll need to keep track and trim them so they don’t get worse. If he gets stuck, and starts sanding down the walnut legs on your thousand dollar coffee table, and you punch it, the top is made of glass. Now you have glass everywhere and no vacuum to clean up the tiny shards of glass.

    Punchability:
    Very high.

    Edit:. The product still stays at 3 stars but the company is 5. Their customer service is amazing and really took the time to try to fix my problem, even though it really couldn’t be.
    I ended up buying a vacuum that has laser mapping and it never gets stuck and avoids humping my coffee table. If you have a single material floor, give eufy a shot but with low furniture and multi surface floor including shah rugs, pass and get something you can add zones to.

19. Rated 3 out of 5

    Amazon Customer – March 15, 2022

    First let me say that the Eufy customer service is amazing. Had multiple emails back and forth and they replied quickly with informative suggestions and customized information vs form emails. I wanted to keep this machine but did not know that you need 3 feet on either side of the machine and 6 feet in front of it so it can find it’s way back to the base. The base also supposed to be on a hard surface though it did work on medium pile carpet. I returned it because it did not pick up kitty litter grains and did not navigate a carpet runner with a perimeter of laminate well enough to pick up things on the laminate even using the perimeter / or blast setting. I also did not like the random way in which it cleaned. sometimes returning multiple times to the same spot but missing other areas. It did steer clear of obstacles very well and was very quiet. I liked the choice of settings. It picked up cat hair very well. I will look into other robo vac models sold by this company because it does appear that they make a quality product at a good price.

20. Rated 5 out of 5

    Nick Carraway – March 16, 2022

    This thing has changed my life. I know that sounds weird but honestly of all my Amazon purchases, and there have been a lot, this is one of the very best. Every day when I get home from work I open it up and it’s loaded. 1200 sq ft half tile floor half new carpet. Still loaded.
    For the bad reviews: If its getting stuck, its going to get stuck there again. Its not rocket science and this thing isn’t magic. Pick up your dang wires, throw your dirty clothes in a bin not on the floor. If it cant go under something and you want it to, buy some adjustable leg pegs for $7.

21. Rated 4 out of 5

    B. Crosby – March 27, 2022

    3rd update: once again, Eufy Support came through and walked me through the simple fix. Turns out it was my fault. Back up to 4 stars (but 5 stars for the amazing support).

    2nd update: 8 months later and the Eufy seems dead (battery?). My roomba lasted for years, and this one lasted for 8 months. I won’t be buying another.

    Update: Eufy reached out and is working to help resolve the issues. Wonderful customer service.

    I wanted to love this, after reading the reviews, but it just didn’t live up to the hype. It’s navigation is pretty much blind, it struggles to find its home base, and it can’t handle stairs. Seriously, on the second day of use, it came crashing down a flight of stairs (see the attached photo). I had an older Roomba before this Eufy, and it suffered with none of those issues. I’ll be returning this and getting something with a bit more brains. On a positive note, it’s low profile meant that it could go where others could not. I’ve loved Anker products in the past, but this one was a fail for me.

22. Rated 5 out of 5

    CF – April 5, 2022

    Bought this two days ago. It’s been a cycle of charging, cleaning, charging, etc since it arrived. Every time it’s been a full deposit of dog fur and dust. I can’t believe how much dirt a carpet can hide.
    Two years ago we bought a Roomba but returned it because it couldn’t deal with our carpet. It was stuck all the time, lots of noise, took forever to clean a room.
    We’re amazed at how well this one is working. It’s really silent, too.
    iRobot better watch out.
    I’ll update this review if there’s changes but so far it seems like a keeper.

23. Rated 5 out of 5

    Brin Reynolds – April 15, 2022

    We’ve owned Eufy (who we lovingly named Rosie) for over a month and love it! The only other vacuum we have is a small hand-held dirt devil vacuum from the 90’s that we only use to clean the couch. Eufy is programmed to run daily in the mornings through our one-story 1200 sq ft home, which is all hardwood flooring. I can walk barefoot through the house and rarely feel dirty spots. We have five rugs in the house of varying material and pile heights (jute knots, low natural fibers and low pile wool) and Eufy hops over them with ease. Sometimes she gets a little stuck at the edge of one of the floppier rugs, but ultimately finds a way over without human help. The only imperfect thing we have seen is that sometimes the dog hair doesn’t get sucked up all the way underneath the vacuum before it goes over the kitchen threshold so there are clumps of dog hair every once in a while. This is no big deal because the hairs stick together and clumps are easy to pick up casually. I am a clean freak and don’t feel the need to buy a full-size vacuum in addition to Eufy. We are outdoorsy people with a lab who drags in dirt constantly. We mop maybe once or twice a month and Eufy does the rest! The floors were refinished in a dark stain right before we got Eufy and there isn’t a scratch in sight. I’m so happy with this purchase that we talked our cousins into buying it and they love it too! The replacement parts, brushes, etc. have all been easy to find and I couldn’t be happier.

24. Rated 5 out of 5

    Taylor Gulley – April 17, 2022

    So far so good. Exceeds expectations.

    This Eufy 11S is our first robot vacuum so far we haven’t had any problems with it in particular. Just spend 5 minutes cleaning it after or before use and you are good to go. I vacuumed/swept before first use and we’ve run the little guy till he’s tired out 3 days in a row and he still picks up tons of hair and dust. We have 3 mid/large dogs so it is a constant ( often ignored ) battle.

    On boost IQ auto the battery seems to last a bit over an hour and a half.

    I’ve slowly been expanding his domain and so far he has not gotten stuck hardly at all.
    Where he has gotten stuck. Rough ~1cm vertical transition between tile to carpet (expected), in narrow spaces it can take a while to escape so sometimes we free him, He got a nerf dart stuck in his roller brush and would stop and beep. Other than that he has always managed to wiggle himself free.

    When stuck the 11S does a little jig for about a minute trying to wiggle free and then if still stuck he’ll full throttle back his way out of there like his life depends on it.

    Noise wise, boost IQ is pretty quiet unless it is boosting, normal is a little louder but consistent, max is definitely noticeable. All of them I feel are quieter (though higher pitched) than a box fan and you can hear your Netflix over it.

    Me have hardwood, tile, low rug and medium thick carpet and Robot has worked well at all of them.

    I have no stairs so who knows on the drop sensor. I think occasionally it triggers on our tile. There are black accent tiles amidst mostly cream.

    Overall I like it. Decent value at $220. I’m having almost that much value in fun just watching it piddle around.

    **googly eyes are a must**

25. Rated 5 out of 5

    YJ – April 22, 2022

    Overall, it’s a happy experience. This little helper is a good choice for this price  It helps cleaning and save me much time every day. Because I don’t have a very big home, so I wondered whether it’s worthy to make this investment. Luckily, it turns out to be a good try!

    Some points I really like …
    -It did a very good job of picking up dust and hairs. Like all the girls who have long hairs, those fallen hairs on the floor are so annoying! I’m tired of vacuum the floor every day. This little machine cleans the hairs as well as I expected. What surprising me is … I do not have any pets and I vacuum my wooden floor frequently, so I thought my major issue is just the hairs on the floor, but it shocked me when I saw so much dust in the dust collector! I just vacuumed my floor yesterday! Pleasant surprise beyond my expectation!
    -I mostly just use the Auto clean mode, and it DOES clean the corners and spots under tables. It successfully get into small spots under my tables, do the cleaning, and get out, even when the entrance is not very big to him.
    -It runs up and down my carpet smoothly without hurting the carpets or itself. Picture attached when it runs to my carpet. I don’t know whether it will work well with those soft carpets… but no problem with mine
    -It’s not completely quiet, but definitely acceptable and better than many other cleaning machines. I can study without felling being interrupted with it cleaning around me.

    Something you need to pay attention on…
    It gets stuck in cable wires or biting my flip flops sometimes, so I need to do a quick surface clean before each use. Just pick up my socks, put wires on higher surface and put my flip flops on shoe rack.
    -You’d better give it time enough to go through your rooms at least twice to cover all the places. It’s not a problem at all for me since I live in a one bedroom apartment. It will quickly finish cleaning within 15 min.

    A suggestion in use: Don’t forget to have the power adapter plugged in, otherwise “return to charging base” won’t work. I wondered why it still walking around in the room after I pushed go home button when I forgot to plug in last time. “Plug in first– let it clean – get back and ready to recharge immediately” – nice routine

    And just a small tip for the manufacturer: it would be really helpful if a small logoed bag or box is included to store the additional filter and brushes. I don’t understand why it’s so easy to lose those additional attachments come with something. And most of the times, when I occasionally saw some apart attachments in my drawer, I cannot recall which machine it belongs to. So I’ll appreciate if a small logoed bag could be included in the package.