SAMSUNG Samsung Jet Bot Robot Vacuum with Intelligent Power Control Precise Navigation Multi Surface Cleaner

23 reviews for SAMSUNG Samsung Jet Bot Robot Vacuum with Intelligent Power Control Precise Navigation Multi Surface Cleaner

1. Rated 5 out of 5

   Hairy Potter – January 13, 2022

   I’ve owned many robotic vacuums, dating back to the original Roomba in 2001. Robotic vacuums have come a long way over the years and this is one of the best models I’ve tried. Overall performance is better than Shark and all of the off-brands I have tried. It performs similarly overall to Roomba and Deebot models. However, in one area it truly excels – carpets. This vacuum tackles carpeted floors better than any other models I’ve tested. Whether it be an area rug or fully-carpeted room, this vacuum does a great job.

   This model does lack a mopping feature and a self-emptying bin, so if either of these features are important to you, you’ll need to look into an upgraded model.

2. Rated 5 out of 5

   UpNorthHunter – January 15, 2022

   Our new vacuum sucks! Yea Yea that is the oldest joke around – but it is true! This Saumsung vac really has great suction power for such a small machine. I have last year’s robot vac and it works fine, but there are marked improvements in this model with the amount of suction it has as the best upgrade. I also really like how it has improved mapping and radar capabilities too. My vac from LY (2020 model) often bumps into furniture and baseboards leaving scratches, but this new model (2021) does not.

3. Rated 5 out of 5

   W. Chang – January 15, 2022

   This is my second robot vacuum. My other vacuum is an S9+ bundle which is almost twice as expensive as this model. I will take that into my account for my review.

   Set Up:
   Set up is a breeze. Connect to the Samsung Smart Things app and just follow the process. The robot maps rooms extremely well compared to my iRobot which has to explore each room to map. The LIDAR here mapped multiple rooms in just a few minutes.

   Vacuuming:
   The vacuuming itself is good. It feels very similar to the iRobot S9. I was not able to notice any difference in the two runs I have done so far. The one downside to this is that it is not self-emptying like the S9+. I can’t hold that against the unit due to the price comparison. It is easy enough to pop out the bin and self-empty but I will say it is nice not having to do that. This vacuum is significantly quieter than the iRobot.

   Battery:
   Battery seems pretty comparable between units. Both can vacuum from 1-2 hours without having to recharge before continuing the job.

   Overall, I like this vacuum. I wish I opted for the self-emptying model which I think is worth the increased expense. Whether to choose this or iRobot, so far, I honestly cannot tell much of a difference so I would opt for the model you can get at a better price.

4. Rated 5 out of 5

   A.Mom – January 17, 2022

   I am so in love with this new Samsung vacuum. We’ve never had a bot vacuum before and I can’t believe I lived without one for so long. I recently had major surgery and will be “couch rest” for the next six weeks; and knowing that my floors will still be cleaned every day makes me incredibly happy.

   This vacuum arrived quickly and was carefully packaged. It was really easy to connect to my wifi and I found the app easy to use. I had it up and going in no time. The collection area holds a lot of dirt and I really appreciate that I can wash it. I also don’t think it is too loud. We have a smaller house, so I can get two full vacuums out of it before I need to empty and recharge it. But it does a fantastic job and I couldn’t be more impressed. This is seriously my favorite new “toy”. Definitely consider this one. Absolutely no regrets here.

5. Rated 5 out of 5

   Oakleybear – February 1, 2022

   Initial setup and room mapping/labeling takes some time but really easy to do. It’s nice to be able to synch the vacuum to our other Samsung (smart things) devices andanage from more planlces than just our phones. Vacuum doesn’t plow into furniture like Roomba or Eufy brandsl vacuums. I love the setting where it’ll clean the space again and again until the power runs out (don’t need that all the time but it’s nice when we do). Great vacuum for hard flooring (we have LVP with rugs in places.

6. Rated 4 out of 5

   MATTEO – February 4, 2022

   The first thing that I did not like about this Jet Bot when I first opened it was the power cord. As I show in the picture. What am I supposed to do with it? Why wasn’t the power supply built directly into the charging station? On the other hand I was impressed with the look of the vacuum. The app needs more features to accommodate for this vacuum being more advanced. The LiDAR worked great. I was then able to edit the map which took some time and could it be difficult on a small display screen. The measurement to the top of the LiDAR sensor is around 3 7/8”. The couches in the living room sit just a little above that height. The LiDAR mapped the couches but cleans around them. I cant seem to find a way to edit the map to clean under them. The vacuum comes with an extra side side wiper. I stated to clean the first time without editing the map and it got stuck in the bathroom rug. Which was my fault. With the cleaning pattern say down the hall. The vacuum currently goes back and forth between the walls. It does the whole house in the same direction as it starts. I would like to be able to set the cleaning patterned of each room. The vacuum is super easy to empty and clean. Overall I think this Jet Bot is outstanding. App not so great.

7. Rated 3 out of 5

   J. Spiegel – February 5, 2022

   Samsung Jet Bot Robot Vacuum

   This is my fourth robot vacuum in the past ten years. It’s the best one yet, in smarts, and the second best at cleaning. The first was an early Roomba that I hated and returned. Then a Haier that also mopped but was a bouncer that just went wherever it wanted to. I replaced that with a Roomba 981 that for all the noise it made actually cleaned my carpet pretty well. It cleaned in lines and drew a map that was totally useless except to show daddy the pretty map it can draw. This one was the loudness of all and had two levels of related suction, loud and jet plane. At least it got the dirt and hair up and had full bin smarts, it told me to empty it.

   So with that experience we now come to my first smart mapping robot. The Samsung Jet Bot. Now the first warning I have that I didn’t know until I took this model to evaluate. There is a Plus model for $200 more that includes the self emptying base. If I was shopping, that’s a no-brainer choice. I wanted one after having three I had to empty. My quest continues as to my understanding there is no upgrade path from this model to the Plus self empty bin, like the Roborock S7 can. I really wish that path existed it’s a huge oversight on Samsung’s part. Another oversight is releasing this vacuum with software and firmware that’s buggy or illogical. I get the Smart Things ecosystem but sometimes I’d just like a vacuum app that does what I’d like it to do. Don’t get me started, too late.

   The software leaves a lot to be desired. First some options in the settings that should be accessible just aren’t there. There should be a long list of configuration options and they aren’t there. Like setting the suction level, it’s in there somewhere but I keep losing where they hid it. Also where’s the option to not have the green light on 24/7? I have mine in the living room near the TV. If I want to watch the TV in a dark room setting, I have to throw a towel on the Jet Bot or yank it off the charger. Why? Just go to sleep and turn off the light. I’m thinking of having to waste a smart plug to kill power to it at night on a schedule. If this was in a bedroom as a starting point, it will light up the room.

   Next nit I’m picking on the software. Samsung is a big enough company with enough software developers and enough example of good mapping robots out there to have done better than this effort. I was so excited to finally have a smart mapping robot that when reality hit, I was deflated in my enthusiasm. I’ve seen enough quality softwares on other robots to know a half baked effort. What’s driving me crazy, you ask. I don’t want the software telling me it can’t move a boundary line. After the initial mapping run it made mistakes that were easy for me to correct, if it just followed where I redrew the line. It keeps telling me it can’t divide or edit a small room? What? Different areas are different sizes and as an apartment liver some rooms are not separated by walls but by floor changes. Like, dining room to living room. Hard wood to carpet. So I drop a line to divide and … error. Not a small starting room. Then I tried to adjust the kitchen, error can’t do that either. So my big dream to tell it go clean the kitchen is just that, still a dream. Not what I was excited for. The firmware issue is it falls off my wifi and eventually comes back. I’ve got a very over saturated MESH WiFi setup. Nothing falls off the WiFi. Fix this Samsung. One last nit to pick are the touch buttons on the lid. It is really easy to mistakenly brush against one while putting back the bin and there it goes! Another nit is I called Samsung to get some info on this model. The full manual on their website for this model leads to a dead page. The Plus model has a full PDF file. It’s almost a week, still a dead link and I know the tech I talked to advised the webmaster.

   So that’s the bad, what’s good. First, it’s quiet. Where the 981 was jet plane loud this is hushed. I can watch TV with it vacuuming and not have to blast it or use noise canceling headphones. It makes vacuuming noise but it’s more than acceptable. I think it’s pretty good at cleaning as the bin gets full but not perfect I notice some stuff on the carpet I know the 981 always got. The good part of the software is no go zones and spot clean boxes work. I wish I could get the map more in line with reality but I can work around this as it’s updated, it has to be updated. I’m writing this in late July 2021. Also good is this isn’t a mopping robot. I don’t want any robot dragging a wet rag on my carpet. I also like that an extra filter and side brush are included.

   Well so, do I recommend this model, only if you absolutely don’t want a self emptier. I think the noise level is great, the cleaning capability is decent and when the software works as it should, it will be very controllable. I feel like this is a work in progress and am surprised at Samsung for that. At least the price is lower than some top level robots. But I’d absolutely consider others in the mix and some have been in the robot game longer and it shows.

8. Rated 4 out of 5

   Samantha – February 8, 2022

   The new Samsung vacuum has a lot of great smart features that makes keeping your house clean with a busy schedule ever easier but it still has a few features that could us improving. The app is intuitive and easy to use, set up walks you threw step-by-step instructions and the vacuum even talks to you threw set-up. Mapping out your layout works really good as well, the lidar sensor prevents it from bumping into everything but it still bumps into your feet if your standing while its cleaning. The dust receptacle is smaller than other smart robots I’ve used before and the filter is constantly getting clogged (I get the please check the vent filter message a minimum of 4 times while vacuuming my entire house one time). However I do have children and pets so our house is potentially messier than others.
   Overall I would recommend this model for cleaning but I would definitely purchase the self emptying version if you accumulate a moderate amount of dust and dirt.

9. Rated 5 out of 5

   Melrel05 – February 13, 2022

   There is one area that this Samsung Jet Bot stands out among any others that I have used in the past including IRobot, Shark, and Roborock, and that is how well it cleans carpets and rugs! It actually cleans my one carpeted area and numerous rugs way better than any other robot vacuum I have had in the past. And that includes my other current Irobot Roomba S9+!

   As far as everything else goes, it gets the job done. It’s decently quiet, though I have only had it running for 3 weeks. In my experience these robots tend to get louder the longer you have them, so we shall see. But initially it’s not super loud which is great.

   It uses the Smart things app, which I already have and like from other products I use. It connected to the app with no issues. The mapping feature takes some time, don’t expect this to have it down pat for a good week or more, even with daily use.

   The suction is really nice on this, comparable to my S9+ that costs nearly double the amount. Emptying the bin is equality easy, though a self emptying option to upgrade would have been really nice. Overall it’s definitely a nice robot vacuum!

10. Rated 5 out of 5

    John – February 18, 2022

    I’ve tried another robot vacuum in the past, and I was very much put off until I saw the Samsung Jet Bot. The feature that totally sold me is the LiDAR senor. That sensor is really awesome, it gives the vacuum the ability to accurately create a floor map using lasers. Why do I feel this is important, it’s because it’s actually creating a map of the area it’s cleaning, it can technically see couches and tables and should clean more accurately. Outside of the sensor it has more of a rhyme and reason approach to vacuuming, it will clean the inner parts of the room and the follow up with a perimeter sweep, or vice-versa. The last robot I had just seemed to ping-pong around without any sense of where it was going. This Jet Bot is WAAAAY better. The app also shows exactly where it vacuumed and you can also place “no go” zones, which is great for areas you know will be messy and may cause issues. Overall, I believe this is a great vacuum to have, if you’re like me, who doesn’t like to clean. This vacuum allows me to set a schedule, and it will clean up, and I never have to see those nasty dust bunnies again.

    Although, it’s up and running and I’m pretty happy, there are some hiccups. I had a hard time getting the Jet Bot’s app to initially work with my iPhone, unless you let the app track your location precisely. Also, I don’t feel like this replaces my traditional vacuum, but supplements it. If I need to clean every nook and cranny, I have to use a traditional vacuum, but for the regular floor cleaning this jet bot definitely comes in handy.

11. Rated 5 out of 5

    Friscokid – February 19, 2022

    Samsung Jet Bot Robot Vacuum with Intelligent Power Control, Precise Navigation, Multi Surface Cleaner for Hardwood Floor

    Build. Good quality built. it is just a tad larger than my Irobot i4+. mainly plastic with good traction wheels.
    the sweeping rollers are good and performs as well as my existing vacuum.

    I do like the mapping utility that allows me to pick where to vacuum.
    it does take a while for it to map out the rooms. but once it is mapped it is easy to use the app to tell where to vacuum.

    the storage bin is larger then the i4+ so it does last a little longer.
    It does better job on hard surfaces. it can do my entire first floor without filling up. about 2000 sqt.
    on carpet it is a different story. my second floor is carpet and I have to empty bins 2-3 times because of the fibers it collects with carpet. This is where i wish it has a self empty bin so I don’t have to empty it while it is vacuuming upstairs.

    It does do a great job picking up dirt. even at the edges.

    Same as all robotic vacuums, I do need to make sure cables and large items are out of the way. otherwise it does get stuck.

    Overall, I am pretty pleased with this unit. I mainly use this for downstairs hardwood floors.

12. Rated 5 out of 5

    Kami – February 23, 2022

    I have tried a couple different brands of robot vacuums including Roomba, and this one works the best so far. It doesn’t get as “confused” and wander aimlessly around, and it is quieter than other similar brands. I have 3 kids and a dog, so my floors get super messy, and this easily handles it without clogging or having issues. It looks sleek and does a really good job.

13. Rated 5 out of 5

    Sotto voce – February 25, 2022

    We’ve had a Deebot that was the ‘high end’ seven years ago. I recall it advertised similar clairvoyance in navigating, detecting, and mapping. It was … kinda. The app and the machine never quite synced ‘perfectly’. Machine control by the app was marginal. Given enough sweeping iterations, the older robot more or less figured the sweeping area out and would get wadded up under the kitchen table. That now occurs less frequently. The sweeper itself has been reliable as all get out. We’re used to the quirks. It finds its charger, mostly. It’s done a reasonable, reliable job and still does. It’s loud.

    This Samsung is being trained in the more complicated second story. I haven’t mastered it yet. I can only speak to the first week of set-up. It’s an all-around evolutionary improvement over the older iteration that maintains the first floor’s simplicity of hardwood and Persian carpets. LIDAR sensors are far more advanced. The app is greatly improved and controls the unit. The memory capacity and learning are pretty impressive and vastly improved. I can pick it up and move it in operation. It sorts out it’s location. It easily finds its recharge and correctly engages recharge. The brush roller incorporates protection against spinning up threads that would otherwise reduce power. It’s quiet.

    I’m impressed. There is a whole range of capabilities that I’ve not explored. Based on performance so far, I’m optimistic that it’ll be up to the task and better than expected. The quality of sweeping is outstanding. We call it Betty.

    Samsung Jet Bot Robot Vacuum with Intelligent Power Control absolutely demonstrates an advancing technology system. High expectations.

14. Rated 5 out of 5

    YakkiScott – February 27, 2022

    I found this robot to be very noisy compared to my Narwal, Shark and iRobot vacuums that mop and sweep. This one was very easy to set up and put together though. The instructions are pretty short and to the point. The vacuum is not, however, as heavy as my other robots though. It is pretty light but appears to be able to shame size as the rest. I like how fast it moves across the floor as it has a good amount of speed to it. It does a good job of cleaning the floor, leaving no crumbs. It doesn’t seem to have a methodical route for cleaning but it gets the job done. The roller is actually wrapped in some sort of velvet type of material and feels good. The dirt trap is very easy to clean and located under the top hood. Very easy to remove and a neat place to put it. Mapped out the house pretty easily. Doesn’t run into walls like some of the others. It also seems to be pretty smart when it comes to running into other vacuums that are running at the same time. Pretty good vacuum for the price.

15. Rated 5 out of 5

    JP Gaubier – March 1, 2022

    The Jet Bot cleans thoroughly, picks up much more dust than our older robot vacuum, and its LIDAR keeps it out of trouble most of the time – it rarely gets stuck, and can navigate around almost anything (except wires). The SmartThings app for the vacuum is easy to use and it’s straightforward to set up rooms for cleaning. For Samsung phone and/or watch users, this vacuum is even better because you can tell Bixby to start cleaning specific rooms and the vacuum will respond right away.

16. Rated 3 out of 5

    Ron Wis – March 1, 2022

    This is a good, albeit pricey robotic vacuum. Suction is good (we have birds, btw and they present a cleaning challenge) and seems to have little problem in that area. Although it can’t reliably pick up pistachio shells, it can handle small seeds fairly well. It isn’t close to an electric powered vacuum in terms of suction. Robotic vacuums tend to have very small debris storage containers, so expect to be emptying them far more often. It gets stuck quite a bit under furniture (Note To Samsung: if the JetBot is so smart, why can’t the JetBot remember where it gets stuck and not go there?). Yes, you can put a perimeter “no go” tape on the floor for a no go zone. Ok. Another way is in the app which lets the user draw no go zones on a map of your house, but it is difficult to get furniture level resolution. It is mainly for cordoning off rooms.

    Surprisingly the app only allows rudimentary control of the JetBot. Mainly scheduling, start, pause , “go home” and spot cleaning. Spot cleaning failed to work, however, when we tried that feature, eliciting a loud “unable to locate” from the JetBot. I was hoping for a more hardware-like remote control. In fact, at this price level, there really should be a hardware remote, but there isn’t. One nice thing about the JetBot is that it doesn’t need a line of sight to its docking station – furniture doesn’t block its homing signal, so the user has more options on docking station placement. We have a different robotic vac and it has trouble finding its way back to the station unless it can “see” it. Probably, because it uses infrared -lie a tv remote for navigation.

    Lately, the JetBot has been making a very loud noise which coming from the motor. We’ve cleaned it and have found no debris in the normal places.

    Overall, I think the JetBot is overpriced for what you get, but works reasonably well. I’d prefer it to be a bit lower in profile and have a physical remote control or at least more control in the app. Reliability is now in question due to the loud noise.

17. Rated 3 out of 5

    Olynomad – March 4, 2022

    We’ve had several robot vacuums over the years and from the first “pong” style bot vac that willy nilly bounced around haphazardly cleaning to this one is kind of like watching a baby go from crawling to walking. This one actually cleans in a sensible and efficient pattern, can accurately map my home and give me the control to be able to tell it where it can and can’t clean, set a schedule for specific rooms or areas and I’m able to edit all of these things. The vac itself seems to be well thought out in terms of design and style. It is able to fit under a bed frame or coffee table with ease and I’m able to empty the debris bin easily without any fuss or mess being made. The battery life seems very good. The app is fairly user friendly and all of the control options are easy to find and make adjustments. I do wish I was able to make finer room adjustments in the map and I’m hoping that the software will be updated to give me more controllability but I was able able to get most of what I wanted via the app.
    *UPDATE* After using this for a month we still really like it with one exception…if we have it set to voice and something goes wrong (like it runs into something or sensor issues) it just keeps saying the problem over and over and over and over again. With our other robot vacuum it would alert you several times and then shut up. I liked that. Because it’s very frustrating to have your hands full or be on the phone and those alerts start going and not shut off. I had to turn the voice off because of that. But those are the only options, at least that we could figure out, either voice on, sounds on or voice off.
    But other than that it does a great job and is a powerhouse. We have rugs down on our hardwood floors for our senior dog to be able to get around and it has no problem with those and you can even see the vacuum lines on them after it’s done.
    *SECOND UPDATE* Over a month ago it got wedged between a cabinet and a speaker and sucked in a rug and it really got stuck on the rug to the point that it messed up the edge brush on it. I came on here to look for a replacement, couldn’t find one. So I called them and I got a significant runaround before reaching a person in the right department (they kept trying to figure out how to get that part) and I sent the pictures that she requested, jumped through all the hoops and I didn’t hear back so I contacted her again. She got back to me to say she’d get back to me…then never did and ignored my follow up messages. On my last robot vacuum when I needed replacement brushes I called them up (different company) and it was a very short and friendly conversation and they had replacement brushes on the way. It was impressively simple and quick. Not the case here so make sure before you get this one that replacement parts are readily available if needed.

18. Rated 4 out of 5

    Kaley Ariel – March 8, 2022

    We have owned a couple of robot vacuums of different brands in the past few years. I had Shark, Ecovacs and Roomba. They lasted two or three years than showed the biggest problems with their relative high maintenance or drained batteries.

    I am now using Roborock S5 Max, with mopping function, in my hardwood floor living room and tile kitchen area on first floor. And I’m using Roomba i3, with self dust collection station, in my carpet room area on second floor.

    I have two young children and one toddler making plenty of mess in the house everyday. And I don’t have much time to do daily sweeping and vacuuming. I have to say a pile of clutters accumulate my house everyday.

    The Samsung Jet Bot Robot Vacuum was very well packed and came out of the box ready to go. All I did is remove the plastic wraps and plug in the station. It did took me one minute to connect the Robot to my wifi. The SmartThings App was pretty user friendly and easy to setup.

    It took several cleanings for the Robot to walk through my house. It seemed to go in such a random fashion at first. And I made a mistake confusing it when I used it on both 2 stories. As it’s learning and navigating the way and making map by itself, it’s very confusing when it has two different maps to go. So I gave up and use it on our second floor only.

    It’s inability to navigate in areas where things were on the floor so I usually put all the stuff on the sofa in advance, such as children chairs, music stand, baby walker, to make more space for the Robot to navigate.

    My second floor areas are about 1000 square ft, carpet only. It took about one half hour to do the job. This Robot did detect the dirtiest areas and keep cleaning till clean. There were many missed spots on its very first go, but by third or forth time, no area seemed to go unnoticed. I could tell my carpet were clean.

    The dust bin was much bigger than my other robots and is fully washable. I don’t think it’s a good design of the bin. When you open the dust bin, you have to take out the filter first, then clean the bin.

    The battery life is another consideration. It powers the vacuum within 120 minutes, which is about how long it takes to vacuum my whole second floor. But from the app, it showed it cleaned only 353 square ft in 1hr 17mins. I don’t think it’s accurate.

    I’m not satisfied with the roller design. The roller was not made of high efficiency anti-static fibers but I’d wish it’s just a brush like other brands’ robot. It didn’t reduce hair wrap efficiently. This Robot can go over thick rugs easily but it was stuck on my sliding door track which none of my former robot vacuum could go over it.

    Though it’s easily controlled by the smart phone app, I’d hope it can be connected through Google Home system. So I can alway voice control the robot vacuum through Google Home. It’s not a big deal anyway.

    Overall, I am 80% satisfied with this Samsung Jet Bot Robot Vacuum. The suction power is same as most named brand robot vacuums. But it’s PRICY. With the Same price you can get a robot vacuum with mopping function, or a Roomba with self dust collection station.

19. Rated 4 out of 5

    NaughtiLiterati – March 10, 2022

    Beautiful right out of the box and dare I say fun to use! While the most tedious part of setup is the mapping, the machine itself is very sleek. Once you get it set up it basically runs and takes care of itself, which is amazing! Because of that it is also simple to maintain. We have a senior dog and a puppy so it surely has its work cut out for it and it does so quite well. There is a strong suction and there isn’t anything left on the floor and we love the self-emptying bin that crosses off one more chore in our home. It is amazing how technology has become so advanced and we are very happy with this vacuum! Not too expensive and a great value for a tidy home.

20. Rated 3 out of 5

    Al in SoCal – March 10, 2022

    ITEM: Samsung Jet Bot Robot Vacuum with Intelligent Power Control

    So, after having this in our home for nearly three months, and being marveled by its ‘as promised’ abilities to ‘map one’s house…’ , I was all behind this Samsung home robotic vacuum. I was totally impressed with its performance. That was until my wife wanted to turn over the ‘robot management’ to me. She had no interest in setting up vacuuming schedules and refining areas for the JetBot to selectively operate. She wanted to divest herself of that responsibility. So realizing that she did keep an amazingly clean and organized home, her wish was gladly my command. But here’s where my faith in this specific hardware item and Samsung’s ability to provide efficient and timely technical support became the issue that broke the camel’s back.

    Setting up the vacuum is done through a specific multi-appliance application, and one that’s not of Samsung, but another provider. Well, setting up the vacuum was actually simple. But when I decided I’d take over the management of the robot vacuum, all heck broke loose. Firstly, there were no instructions that addressed how I could be the ‘commander in chief.’ So I called Samsung, went through several minutes of phone prompts trying to get someone in the ‘JetBot department………’; they call themselves PRO’s. Well, maybe they think they are, but not if they can’t talk me through a solution for something that should have been simple. Bottom line, I went through Samsung, a conference call with their ‘software provider’, and about two hours of my time……. Only to be told that they couldn’t figure out how to ‘reboot’ this device so I could start over. But they’d escalate my issue and someone would call me back. I never got a call-back.

    Bottom line, I’ve often said that a product in so many people’s eyes is, “Just the best thing ever…….”, until something goes wrong, and you have to work your way through the manufacturer’s support system. I called Samsung again today, and the CSR finally sent me a link to removing someone from the device; a removal within the software. But then, as I reset myself as the ‘owner-operator’, the software instructions didn’t match what was on my screen, and there was a glitch finishing the setup. And this was after deleting my wife’s account from the software as directed.

    Would I recommend this particular model to anyone else; probably not. I believe that this is an earlier generation/model machine. The new ones are more costly, but I’m betting they’re much easier to set up, and to control. When this one is working, it actually does a good job. But unless I had a 5-year extended warranty covering parts, labor and technical support, I’d absolutely not recommend it. In today’s world, ‘carefree extended warranty service’ with an entity that will actually be there during those five years, is a necessity. It’s a great product, but I’m not impressed with the software or the factory support.

21. Rated 5 out of 5

    Omnicess – March 14, 2022

    Surprisingly this vacuum works pretty well.

    Normally the smart vacuums tend to screw up over time or generally stop working, but so far this is better than the competition, seems to do a much better job.

    If you’re looking for a smart vacuum that actually vacuums up your floor and doesn’t cause to many problems, this one doesn’t do too bad at all.

    The quality of the machine itself is pretty high, as I would expect with this brand, overall I’m happy.

22. Rated 4 out of 5

    Antigone Walsh – March 18, 2022

    I live in a household of pet loving allergy sufferers. I wanted this machine to deal with dust, dog and cat hair and dander. Set up was okay. The app is not well organized or especially user friendly. Granted it is still new to me but easy is always better. This vacuum does map and recognize boundaries. My previous one would have excelked at a demolition derby. It ran into everything it didn’t get stuck on. This one does much better with boundaries. It does a good job of sucking up allergens and irritants. Works well on hardwood, tile and carpet. I use it as a supplement to my regular vaccum. For my purposes it meets the chalkenge.

23. Rated 5 out of 5

    Osprey – March 25, 2022

    This is an excellent robot vac. It is very very good at navigating, and can get behind my couch and back out again without any issue – something that a roomba, an ecovacs, and a trifo have all failed to do. It is exceptional at returning to its charging station – it finds it every time with no issue.

    Vacuum wise, it is also very good. We have all tile floors, and it gets up every last bit of dust and hair. It is also super quiet – way quieter than the roomba that patrols the hallway. Operation is very simple, and it is easy to empty to bin and keep clean. Very satisfied.